St Mary's Stadium
Club / Stadium Contact for Disabled Supporters
Khali Parsons, Supporter Relations Manager & Daniel Whittington, Supporter Relations Advisor
+44 (0)23 80 711 980 (Khali)
Disabled Supporters Group
Paul Lucas - Secretary
+44 (0) 23 80 861 101 / +44 (0) 78 66 150 784
Access Information for Disabled Supporters
Getting there and Parking
The nearest train station to St Mary's stadium is Southampton Central Station, the stadium is approximately 2.4km from here. Southampton Central Station is accessible for disabled supporters, for further details on the facilities at this station and information on how to reserve assistance with boarding trains, see here
A shuttle bus runs from Southampton Central Station to St Mary's stadium on matchdays only. This service commences 2 hours before kick off and starts again after the match has finished. This service is identifiable with the words "Stadium Shuttle" on the front of the buses for journeys to the stadium and "Rail Shuttle" on the return journey vehicles.
Buses 8A and 18 run from Southampton city centre to Northam Road, from here it is only a few minutes walk to the stadium. The buses are accessible for wheelchair users with low-level floors.
Disabled supporters can also enjoy a comfortable, safe ride to St Mary’s Stadium, courtesy of Southampton Football Club operated by One Community. The service is provided free of charge to disabled supporters registered with the scheme and proves to be very popular. If you have any questions or would like to reserve a place for any Premier League or cup match please contact the club's Supporter Relations Department on +44 (0) 023 80 711 980 (open from 09:00 to 17:00 Monday to Friday) or by email firstname.lastname@example.org
Accessible travel to away games is also available, enquiries regarding this should be directed to the club's Supporter Relations Department.
The nearest airport is Southampton airport, located approximately 7km from St Mary's stadium. Southampton Airport Parkway train station is adjacent to the airport, from here supporters can take trains to Southampton Central Station. These trains run every 15 minutes and the journey takes around 8 minutes.
Radio Taxis Southampton provide wheelchair accessible vehicles. These vehicles need to be pre-booked at least 1 hour prior to the start of the journey. They can be ordered by telephoning on +44 (0) 23 80 666 666 or by clicking here to order online
The drop off point for supporters is at the front of the stadium adjacent to the Main Reception and the Ted Bates statue. If supporters require help getting from the drop off point to your seat please contact our Supporter Relations Team by telephone on +44 (0) 23 80 711 980 or via email email@example.com to discuss ways in which the club can help.
Southampton Football Club provides 80 Accessible Parking Spaces for home supporters which are sold on a seasonal basis.
There are 6 accessible parking spaces available for visiting disabled fans. These are located in the North Car Park adjacent to the visiting fans turnstile. The cost to park here is £6 which is payable on entry into the car park. These spaces must be reserved in advance. To book a space please telephone Daniel in the Supporter Relations Team on +44 (0) 23 80 711 909 or email firstname.lastname@example.org . Please ensure that you have purchased your match ticket from your Club before booking parking.
The Stadium Car Parks will be open up to 40 minutes before kick off and re-open approximately 20 minutes after the final whistle.
Getting a Ticket
Information on purchasing a ticket please visit the Southampton website.
Tickets for disabled supporters can be purchased by contacting the dedicated line at the Ticket Office - telephone +44 (0) 23 80 718 601 email: email@example.com
Spectator Viewing areas
According the club's wesbite there are 170 wheelchair user spaces at St Mary's stadium, located across all 4 stands. 52 spaces are in the upper tiers, 104 spaces are pitchside in the lower tier and 14 spaces are pitchside in the away section. A complimentary companion ticket is provided.
The club website advises that there are 98 seats for blind and partially sighted fans. Radios and headsets are available for fans in this area to receive full match commentary provided by Hospital Radio. Radios and headsets need to be reserved prior to the match, to do this contact the Supporters Relations Team +44 (0) 023 80 711 980 or by email firstname.lastname@example.org
Seats have been reserved as being suitable for ambulant disabled supporters. These comprise of front row and end of aisle seats.
There are accessible toilets in every stand, suitable for left and right hand transfer. There are also accessible toilets located outside the stadium, close to the ticket office and club shop. Please note that most of the accessible toilets are fitted with RADAR locks and disasbled supporters will need to bring their own RADAR to be able to access these facilities.
The club shop is accessible for all fans. The Ticket Office is accessible for all fans, and a lowered window has been fitted for wheelchair users. Catering kiosks in the home and away sections have low level serving counters. Please note that CAFE has not been able to verify this information.
Assistance dogs are welcome at the stadium and appropriate facilities are available. The club have requested prior notice is given if a supporter is attending a match with their assistance dog. To do this contact the Supporters Relations Team on +44 (0) 023 80 711 980 or by email email@example.com
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
Translations provided automatically by Google