Schalke 04


Stadium Information


Schalke 04


Veltins Arena


Ernst-Kuzorra Route 1,

45891 Gelsenkirchen,


Club / Stadium Contact for Disabled Supporters


Jochen Dohm

Telephone number


Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking


The nearest international airport to Gelsenkirchen is 50km away in Dusseldorf. There are many international connections available at Dusseldorf, and a rail service is in operation between the two cities.


Trains to many major German cities are available, and the city of Gelsenkirchen is served by the Bochum/Gelsenkirchen Tramway and a local bus service.


At the stadium, accessible parking is available in the arena ring, at the Park Avenue Hotel, at the rehabilitation centre and in the parking garage. All of these locations have step-free access to the stadium. Additional parking is also available on P2, with lift-access to the stadium. Parking must be requested at least 24 hours prior to the game to Jochen Dohm.

Getting a Ticket


For information on ticketing, visit or call 01806-150810.

Spectator Viewing areas


Wheelchair userThere are 98 spaces for wheelchair users in the stadium, located between blocks L and U. Spaces are fully sheltered, but views can sometimes be obstructed by standing fans. Personal assistants spaces are in front of the wheelchair user spaces, contact Jochen Dohm for more information on the price of tickets for personal assistants. 



    Blind and partially sighted   There are 10 places available for blind and partially sighted fans, located in block X. Audio description is available throughout the stadium, cordless headphones will be provided by volunteers prior to kick-off. 


Ambulant disabledThere are 35 spaces for ambulant disabled supporters in block X, a personal assistant can be seated next to or behind. 





There are 6 accessible toilets available behind the blocks L to U. They can only be opened by use of a Euro Key, which can be requested from stewards.



Audio-descriptive commentary is provided at the stadium. Cordless headphones will be provided by volunteers prior to kick-off.

Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google


Add new comment

Which match did you attend?
Note: your e-mail address or phone number will NOT appear publicly on this or any other page on this site. It is merely required by CAFE should we need to contact you about the comment in the future.
You can upload a photo of your view in the stadium to help inform other users.
Files must be less than 8 MB.
Allowed file types: png gif jpg jpeg.
Files must be less than 4 MB.
Allowed file types: pdf doc docx.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.