Ernst-Kuzorra Route 1,
Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
The nearest international airport to Gelsenkirchen is 50km away in Dusseldorf. There are many international connections available at Dusseldorf, and a rail service is in operation between the two cities.
Trains to many major German cities are available, and the city of Gelsenkirchen is served by the Bochum/Gelsenkirchen Tramway and a local bus service.
At the stadium, accessible parking is available in the arena ring, at the Park Avenue Hotel, at the rehabilitation centre and in the parking garage. All of these locations have step-free access to the stadium. Additional parking is also available on P2, with lift-access to the stadium. Parking must be requested at least 24 hours prior to the game to Jochen Dohm.
Getting a Ticket
For information on ticketing, visit http://www.tickets-aufschalke.de/ or call 01806-150810.
Spectator Viewing areas
There are 98 spaces for wheelchair users in the stadium, located between blocks L and U. Spaces are fully sheltered, but views can sometimes be obstructed by standing fans. Personal assistants spaces are in front of the wheelchair user spaces, contact Jochen Dohm for more information on the price of tickets for personal assistants.
There are 10 places available for blind and partially sighted fans, located in block X. Audio description is available throughout the stadium, cordless headphones will be provided by volunteers prior to kick-off.
There are 35 spaces for ambulant disabled supporters in block X, a personal assistant can be seated next to or behind.
There are 6 accessible toilets available behind the blocks L to U. They can only be opened by use of a Euro Key, which can be requested from stewards.
Audio-descriptive commentary is provided at the stadium. Cordless headphones will be provided by volunteers prior to kick-off.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
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