AS Saint-Étienne

 

Stadium Information

Club

AS Saint-Étienne

Stadium

Stade Geoffroy Guichard

Address

Saint-Étienne

France

Club / Stadium Contact for Disabled Supporters

Name

M. Lionel Potillon

Telephone number

+33 (0)6 07 30 39 60

Email address

Website address

Disabled Supporters Group

Contact Name

Handisupporters ASSE

Telephone number

Access Information for Disabled Supporters

Getting there and Parking

 

The nearest airport to Saint-Etienne is Saint-Étienne Bouthéon airport. Since this airport has few connections, it is easier to fly to Lyon Saint-Exupéry airport, which is an hour away by car.

 

On arrival at the airport, disabled passengers should head for the 'Reduced Mobility' reception area at arrival point 27 in Terminal 2, or for their airline check-in desk, where staff will contact the assistance service.

 

For more information, visit: www.lyonaeroports.com/eng/Traveller-s-guide/Assistance/Passengers-with-reduced-mobility

Tel. +33 (0)825 108 208

 

The main railway station in Saint-Etienne is Châteaucreux, approximately 3km from the stadium, which has high-speed links to Paris and Lyon, as well as various other domestic and regional connections.

 

TGV and intercity trains on the French national network have two wheelchair spaces. For more information, visit: www.sncf.com/en/services/handicap/information-booking

 

To check whether your departure and arrival stations are accessible, or for any other information, contact Accès Plus:

Accès Plus, open 7 days a week (07.00 to 22.00)

Tel. +33 (0)890 640 650 

Email: accesplus@sncf.fr

Website: www.voyages-sncf.com/services/acces-plus (French only)

 

To book a wheelchair space, please visit www.sncf.com/en/services/handicap/information-booking

 

If you require assistance during your journey, you must book this with Accès Plus at least 48 hours before departure (see contact details above). You should arrive at the station at least 45 minutes before departure and go to the Accès Plus office. The staff there will contact their colleagues at your destination station to ensure they are prepared for your arrival.

 

If you are travelling with other operators, CAFE advises you to book assistance as early as possible.

 

Saint-Etienne also has bus and tram services. The nearest stop, Geoffroy Guichard, is 600m from the stadium. CAFE advises disabled supporters to check with the bus conductor whether their destination stop is accessible before boarding. 

 

For more information, visit: www.reseau-stas.fr (French version only).

Getting a Ticket

 

For more information about buying a ticket please contact the club directly, or visit their website (french version only).

Spectator Viewing areas

 

Wheelchair suer

139 Wheelchair user spaces with companion seats throughout the stadium. However, views of the pitch are generally poor and compromised whenever fans in front stand.

- 10 wheelchair user spaces in the C. Paret (north) stand

- 80 in the H. Point (east) stand

- 16 in the J. Snella (south) stand

- 33 in the P. Faurand (west) stand.

Limited adjacent companion seats. Some wheelchair user spaces at pitchside. These spaces are not sheltered from bad weather.  

 

In accordance with 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, a stadium of this size should have a minimum of 214 spaces for wheelchair users. This stadium has 139 wheelchair user spaces, which is a deficit of 75.

 

Ambulant disabled

72 easy access seats in the P. Faurand (west) stand. Nonetheless, ambulant disabled fans and partially sighted and blind fans are not restricted to a certain seating area and can sit in any stand. 

 

In accordance with 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, a stadium of this size should have a minimum of 214 easy access seats. This stadium has 72 easy access seats, which is a deficit of 142.

Amenities

 

All refreshment kiosks and toilets are accessible.

Services

 

12 plug sockets located under certain seats to allow disabled fans to charge batteries / small screens. 

There is enough space for assistance and guide dogs in general seating areas, however there is no dedicated dog relieving area.

For more information about services please contact the club directly, or visit their website (French version only).

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

 

 For the detailed CAFE stadia report, please click here.

Accessible refreshments kiosk

Accessible refreshments kiosk

Accessible refreshments kiosk

More Stadium Photos

View of pitch from wheelchair user spaces in P. Faurand stand

View of pitch from wheelchair user spaces in P. Faurand stand

View of pitch from wheelchair user spaces in P. Faurand stand

Plug sockets under seating to allow disabled fans to charge batteries or small screens

Plug sockets under seating to allow disabled fans to charge batteries / small screens

Plug sockets under seating to allow disabled fans to charge batteries / small screens

Accessible entrance

Accessible entrance

Accessible entrance

Wheelchair user spaces in the C. Paret (north) and J. Snella (south) stands

Wheelchair user spaces in the C. Paret (north) and J. Snella (south) stands

Wheelchair user spaces in the C. Paret (north) and J. Snella (south) stands

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

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