Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
The stadium has its own parking, with 3 or 4 accessible parking spaces located close to stadium entrances. In addition, the stadium rents further parking areas from the local university on matchdays.
The train station is located approximately 400m from the North stand. The stadium representative reported that the station has step-free access. More information can be found in English on www.nsb.no/en/ and on http://www.jernbaneverket.no/en/Railway/Search-for-stations/-L-/Lerkendal/.
Several companies run coaches between the airport and the stadium. Coaches are not accessible, but disabled passengers should contact the company ahead of their journey and alternative transport will be arranged. If several disabled passengers are travelling together, larger coaches with lift access will be arranged.
Several buses serve the stadium from the city centre and airport. There is a bus stop is approximately 100m from the northwest corner of the stadium. More information can be found in English on www.atb.no/?lang=en_GB.
Getting a Ticket
Disabled spectators are able to purchase tickets via phone, 815 33 133 (from within Norway), or, from the club shop/ticket office.
RBK SHOP Lerkendal opening hours:
Monday - Friday 10:00 -18: 00 and Saturday 10:00 to 15:00. On matchdays the RBK Shop is open from 10:00 and closes 30 minutes after the final whistle.
Spectator Viewing areas
The stadium has 69 wheelchair user spaces acroos two stands.
There are 36 wheelchair user spaces in the South (Main) stand, located at the back of the stand in Level 1 with lift from the entrance point. The lift can accomodate only wheelchair user and companion at a time.
There are 33 wheelchair user spaces in the East stand. Wheelchair user spaces in the East stand are located at the back of the stand in Level 1 with level access from the entrance points but via a steep slope.
Companion seating is located in the row in front of wheelchair user spaces.
There is currently no seating for spectators in the away section in the North stand.
The club has not identified any easy access seating.
There is a unisex accessible toilet in the South, East and North Stands.
The accessible toilet in the South (Main) stand is on the ground floor. Therefore, disabled spectators who are unable to use stairs, will need to take the one lift down from level 1 stand seating to the ground floor in order to use the toilet. The accessible toilet in the East stand is located close to accessible seating, with level access.
There is 1 food and drinks concession with a low-level counter in both the South (Main) and East stand. The concession in the South (Main) stand is on level 0, with seating areas on level 1.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 14 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
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