Paseo de la Castellana,
Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
Madrid Barajas Airport is Spain's biggest airport and the 4th busiest in Europe, with many direct connections.
Madrid is linked by rail to many of Spain's major towns and cities. Madrid Chamartín railway station is relatively close to the Bernabeu. Madrid also has extensive metro and bus networks. Santiago Bernabeu has its own metro station on Line 10, and is also served by bus routes 14, 27, 40, 43, 120, 147, and 150.
At the stadium, accessible parking is available within 50-100m of the stadium entrance.
Getting a Ticket
For information on how to purchase a match ticket, please contact the club directly.
Spectator Viewing areas
There are a total of 45 spaces for wheelchair users at the stadium. 15 are in an elevated position in the North Stand, and the other 30 are at pitch-level in the South Stand. There is a dedicated entrance in the North Stand that leads wheelchair users directly to the platform, whilst wheelchair users entering the South Stand do so via a service tunnel.
Seats for personal assistants are directly behind the wheelchair user. Seats not taken by personal assistants are reserved for other disabled supporters.
There is one accessible toilet in each of the tribunes at the stadium.
For detailed information on the accessible services available at the stadium, please contact the club directly.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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