Olympique Lyonnais

 

Stadium Information

Club

Olympique Lyonnais

Stadium

Le Grand Stade Olympique Lyonnais / Stade de Lumières

Address

Lyons

France

Club / Stadium Contact for Disabled Supporters

Name

Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Handisup OL

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

The nearest international airport to Lyon is Lyon-Saint-Exupéry airport, 7km from the stadium.

www.lyonaeroports.com/eng/Traveller-s-guide/Assistance/Passengers-with-reduced-mobility

Tel. +33 (0)825 108 208

 

Travel assistance for disabled passengers must be booked at least 48 hours before departure, via the relevant airline or travel agent.

 

Accessible parking spaces can be found in car parks P0, P1, P2 and P4.

 

For more information, visit: www.lyonaeroports.com/eng/Access-maps-car-parks

 

The airport has large automatic doors, spacious lifts and accessible toilets. Call points are available if you would like assistance.

 

An accessible tram service (Rhônexpress) connects the airport to the main SNCF railway station in Lyon (Part-Dieu) in less than 30 minutes. It runs every day, including public holidays, from 04.25 until midnight.

Price: €15.80 (single)

Website: www.rhonexpress.fr

 

From the airport, disabled supporters should take the Rhonexpress to Meyzieu and then tram T3 to the stadium. 

 

Lyon's main railway station is Part-Dieu station, 2km from the city centre. However, Lyon also has two other railway stations: the TGV station at Lyon-Saint-Exupéry and Lyon-Perrache station.

 

TGV and intercity trains on the French national network have two wheelchair spaces. For more information, visit: www.sncf.com/en/services/handicap/information-booking

 

To check whether your departure and arrival stations are accessible, or for any other information, contact Accès Plus:

Accès Plus, open 7 days a week (07.00 to 22.00)

Tel. +33 (0)890 640 650 

Email: accesplus@sncf.fr

Website: www.voyages-sncf.com/services/acces-plus (French only)

 

To book a wheelchair space, please visit www.sncf.com/en/services/handicap/information-booking

 

If you require assistance during your journey, you must book this with Accès Plus at least 48 hours before departure (see contact details above). You should arrive at the station at least 45 minutes before departure and go to the Accès Plus office. The staff there will contact their colleagues at your destination station to ensure they are prepared for your arrival.

 

If you are travelling with other operators, CAFE advises you to book assistance as early as possible.

 

To plan your journey using public transport, visit the TCL website: www.tcl.fr/en

For more detailed information on the accessibility of your journey, telephone: +33 (0)4 26 10 12 12.

Getting a Ticket

 

For information about buying a ticket, please contact the club directly or visit their website. (French version only).

Spectator Viewing areas

 

There is only one lift up to the stadium for disabled spectators arriving from the tramway, or with parking in P7. This lift accomodates 1 wheelchair user at a time. There are also sloped access routes on all sides of the stadium, but CAFE is concerned these are too steep. 

 

There are 202 wheelchair user spaces on level 1, split across the East and West stands, with adjacent companion seats and adequate sightlines. 

 

 

 

 

CAFE was informed that the club has identified 88 seats in block 30 for disabled spectators (non-wheelchair users). However, CAFE is unable to comment on these.

 

 

Amenities

 

There are several accessible toilets located near level 1 accessible viewing areas.

Some concessions have low-level counters, but not all. 

Services

 

At some accessible stadium entrances, there is signage to indicate the presence of an induction loop.

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

Wheelchair user spaces, level 1

Wheelchair user spaces, level 1

Wheelchair user spaces, level 1

More Stadium Photos

Sightlines from wheelchair user spaces, level 1

Sightlines from wheelchair user spaces, level 1

Sightlines from wheelchair user spaces, level 1

Concessions, level 1

Concessions, level 1

Concessions, level 1

Accessible toilet, level 1

Accessible toilet, level 1

Accessible toilet, level 1

Sloped access to stadium from tramway

Sloped access to stadium from tramway

Sloped access to stadium from tramway

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

Comments

Keith Ferguson

Match: Northern Ireland v Ukraine 16.06.16

Published: 12/7/2016

 

Photo taken of wheelchair viewing area

Would you like to contact CAFE about this comment? - click here - to send an e-mail

Keith Ferguson

Match: Northern Ireland v Ukraine 16.06.16

Published: 12/7/2016

 

The train journey from Marseilles to Lyon was pretty straight forward and we arrived to find our accommodation was a studio flat which was fully accessible. It's a new stadium in Lyons some distance from the town centre however a direct tram service which is fully accessible runs to the stadium. This time wheelchair users could see if people in front stood up and there were PA seats next to all the spaces.Only problem was the barrier was a little too high for Allan to see proper

After the game all disabled fans were well looked after by the stewards and were given priority boarding onto the trams back to the city centre.

Would you like to contact CAFE about this comment? - click here - to send an e-mail

Add new comment

Which match did you attend?
Note: your e-mail address or phone number will NOT appear publicly on this or any other page on this site. It is merely required by CAFE should we need to contact you about the comment in the future.
You can upload a photo of your view in the stadium to help inform other users.
Files must be less than 128 MB.
Allowed file types: png gif jpg jpeg.
Files must be less than 4 MB.
Allowed file types: pdf doc docx.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.