Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
There are two international airports in Berling- Berlin Tegel Airport and Berlin Schönefeld Airport. Long-distance rail lines connect Berlin with all of the major cities of Germany and with many cities in neighbouring European countries. There is also an airport express rail service.
Getting a Ticket
Spectator Viewing areas
There are 50 spaces for wheelchair users. Sightlines are good, seats are sheltered, and there are no obstructed views. The club provides a complimentary ticket for Personal Assistants, and they can be seated adjacent to the wheelchair user.
There are 50 spaces for blind and partially sighted supporters. Seats are sheltered and there is an audio described commentary service available. The club provides 50 headsets to loan. Guide dogs are not permitted in the stadium, however a complimentary Personal Assistant ticket it provided.
There are accessible refreshment kiosks and they have lowered counters.
There is an audio descriptive commentary service and there are 50 headsets available to borrow.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
For the detailed CAFE stadia report please click here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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