Newcastle United

 

Stadium Information

Club

Newcastle United

Stadium

St James Park

Address

Barrack Road
Newcastle upon Tyne
NE1 4ST

England

Club / Stadium Contact for Disabled Supporters

Name

Dave Balmer

Telephone number

0191 210 8407

Email address

Website address

Disabled Supporters Group

Contact Name

Newcastle United Disabled Supporters Association

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking

 

By Air

The nearest airport to St James' Park is Newcastle International Airport, which is located seven miles north east from the stadium.

Travelling from the airport to the stadium is easy with local Metro services linking the airport and stadium via one change at Monument Metro station. Platform 4 provides the services to St James' Park

 

By Train

The nearest main train station to the stadium is Newcastle Central station. The stadium is approximately 1.5km away from the station. Newcastle Central is fully accessible for disabled passengers. For further information on the facilities available at the station and how to reserve assistance for boarding/alighting trains, please see here. To travel to the stadium from the station, visitors should exit the station via the main entrance/exit way and cross the road via the pedestrian crossing. From here visitors should then travel up Pink Lane, passing the Forth Hotel, turn right onto Clayton Street and then left onto Westgate Road. They should then continue along Westgate road as far as Tilley’s Bar, at which point they should bear right onto Bath Lane, passing Fujiyama NUFC Disability Access Statement 20 Restaurant. After 200 metres, another turn right and then left turn onto Gallowgate will see the ground appear. This journey takes around 15 - 20 minutes. Alternatively, visitors can take the Metro from Central Station to Haymarket and then change here to St James' Park.

 

By Metro

The nearest Metro station to the stadium is St. James’ although it should be noted that not all lines run directly through this station. The most direct line to the stadium is the yellow line that travels from the Coast via Wallsend. All stations along the metro line are well signposted and changes between trains are easily navigated. Fans arriving at St James' metro station can use the lifts to gain access to ground level. From there they have an option to approach the stadium via a flight of steps or via the public footpath which although not stepped at any point, is very steep and has significant cross falls. Both deliver to Strawberry Place. The footpath route can be navigated by people in powered chairs or in chairs pushed by a personal assistant but may cause problems for supporters on their own in manual chairs or for people with limited or reduced mobility. For further information on the Metro system in Newcastle for disabled passengers please see here

 

Accessible Car Parking

There are currently 30 accessible parking spaces available at the stadium car park. The majority of spaces are allocated to season ticket holders, the remaining spaces are allocated on a first come, first serve basis and need to be reserved in advance of matches. To reserve an accessible car parking space supporters should contact Stephanie Dodds by telephone on +44 (0) 191 201 8666 or emailing stephanie.dodds@nufc.co.uk

 

Drop-Off Points

The club's prefered drop off point for supporters arriving by taxi is on Leazes Terrace which is directly outside the East stand and affords easy access without the steep climbs from Strawberry Place.

 

Getting a Ticket

 

Ticketing enquiries can be made via Newcastle United's dedicated disabled supporters ticket hotline either by telephone on +44 (0) 191 201 8457 or by email on disabilitysupport@nufc.co.uk

 

Spectator Viewing areas

 

According to the club's accessibility statement, the club has 160 wheelchair user spaces available across all areas of the stadium. The wheelchair spaces are both pitchside and elevated. Supporters who have a fear of heights may feel uncomfortable by the view of the stadium from level 7 and should contact the club's Matchday Disabled Liaison Officer prior to attending game.

There are 12 wheelchair user spaces for visiting supporters situated in the away end of the ground which is located in level 7 of the North Stand (Leazes Stand).

Amenities

 

Services

 

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

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