AS Monaco

 

Stadium Information

Club

AS Monaco

Stadium

Stade Louis II

Address

Stade Louis II,

Fontvieille,

Monaco

Club / Stadium Contact for Disabled Supporters

Name

Telephone number

Email address

Website address

Disabled Supporters Group

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Telephone number

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Access Information for Disabled Supporters

Getting there and Parking

 

From Nice airport: Take the accessible 110 express bus, which runs every 30 minutes between 6 :45am and 9:15pm. The trip takes around 45 minutes. A single costs €20 and a return €30. For more information and to book: www.niceairportxpress.com

 

From the SNCF train station Monaco Monte Carlo: Take the bus line 5 or 6 in the direction of ‘fontvieille’, get off at the stadium stop ‘arrêt stade Louis II’. The trip takes about 20 minutes. A single costs €2 if bought on the bus, or €1.50 at ticket machines.

 

By car: Accessible parking spaces are located underground in P1, with direct access to the stadium, and are stewarded. The maximum height of vehicles is 2.05m. Parking on match days cost €3. 

 

For further information on getting around Monaco, please see the access map contained in the link below:-

http://en.service-public-particuliers.gouv.mc/Public-Services-for-Individuals/Profiles/Disabled-people/Access-map-for-people-with-reduced-mobility

 

Getting a Ticket

 

Disabled fans can only purchase tickets at the stadium turnstile on the day of the match and must present proof of disability (the orange card in France, which indicates disability level of at least 80%)

For ambulant disabled fans, only full price tickets are available for European games. 

Spectator Viewing areas

 

Wheelchair userThere are 34 wheelchair user spaces, which are located in the section ‘réservée B’, level 3. Companion seating is located behind. The area is protected from bad weather; sightlines are good, unless fans in front stand up.

 

Amenities

 

There are two accessible toilets: 1 male and 1 female, both are located 40m from the accessible seating area.

There is no signage for these toilets and they are not equipped with transfer bars. 

Services

 

Useful Publications and Policies

 

For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

 

For the detailed CAFE stadia report, please click here.

FANS COMMENTS - HAVE YOUR SAY!

 

Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.

 

Please tell us about your match day experience - what was good, not good or could be improved.

 

Please upload any photos or any documents that help to explain your match day experience.

 

Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.

 

Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.

 

If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.

 

Translations provided automatically by Google

 

Comments

Elena Popova

Match: Monaco v CSKA Moscow 02/11/2016

Published: 16/11/2016

 

Accesible entrance point

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Elena Popova

Match: Monaco v CSKA Moscow 02/11/2016

Published: 16/11/2016

 

Accessible viewing area 

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Elena Popova

Match: Monaco v CSKA Moscow 02/11/2016

Published: 16/11/2016

 

It was difficult finding the accessible entrance at the stadium, as there were no signs directing us. We went to wrong tribune at first, staff there were unable to help very much as they spoke very little English. We eventually found the CSKA disability access officer who led us to the main tribune where the accessible entrance is. From here, we went into the elevator to the wheelchair viewing area. The view from here was really good, I could see the pitch clearly and my companion was able to sit next to me on a chair given to him by stewards when we entered. We were sat mainly with Monaco fans, but as this is area was the central tribune there were some other CSKA supporters here too.

 

The accessible toilets are located in another tribune, but it was easy to get them as a steward opened the gates between the tribunes and took us through to the toilets. The toilets were really clean, but unfortunately, there wasn’t any handrails. I did not buy any food or drink in the stadium, but I do not think it was possible for me to get to the area where these were on sale even if I wanted to buy anything.

 

Monaco is very hilly so the easiest way to get to the stadium was using the bus, all the buses in Monaco are wheelchair accessible with an automatic ramp for the wheelchair to gain entry and comfortable space inside the bus for wheelchairs. The bus stop is very near to the stadium. Getting to Monaco from Nice was also easy. We made this journey by train, we needed to get help from staff at Nice station to get on to the train as the platform is lower than the train so a ramp was needed. In Monaco the platform was level with the train so no help is needed. 

 

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Anthony Joy

Match: AS Monaco v Arsenal - Champions League - 17th March 2015

Published: 19/3/2015

 

View if fans stood

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Anthony Joy

Match: AS Monaco v Arsenal - Champions League - 17th March 2015

Published: 19/3/2015

 

The wheelchair area in the Guichets Tribune

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Anthony Joy

Match: AS Monaco v Arsenal - Champions League - 17th March 2015

Published: 19/3/2015

 

Arsenal’s 2nd round away tie in this years Champions League group took us to the South of France, to the Principality of Monaco. 3-1 down from the first leg and resigned to facing mission impossible, I travelled with a group of eight friends  still looking forward to seeing the sights of one of Europe’s most glamorous locations.     

 

The cost of staying in Monaco was too high for us, so like many other Gooners we decided on staying in Nice, getting the train there and back to Monaco on the day of the game.

 

Getting There & Parking

We left Nice on the 1234 train from Gare de Nice Ville.  A return trip to Monaco was €7.80. We asked for assistance onto the train, as the station has no lift down to the subway level to access the different platforms.   We were told it had to be pre-booked and they required 40mins notice.  So we had to come back at midday when a SNCF employee took us to the end of the platform and across the tracks.  He used one of the biggest ramps Ive seen to get me on board, but we were underway.  Arrival at Gare de Monaco-Monte Carlo was very straightforward.  The platform has near level access and around a 3inch gap.  Lifts take you to concourse level and out to street level.

 

The stadium is less than a mile from the station, so we happily set out to explore and search out refreshment!  The station is at the top of a hill looking over the harbour below, which meant facing some of the steepest slops both up & down.  We walked down to the harbour but there is a bus stop right outside which will take you down to the front; Monaco is little over 4km wide and while the hills make it somewhat difficult to move around in a wheelchair, its not impossible.

 

We spent the afternoon staring in wonder at the wealth on display, and in particular the yachts! One of our friends is a keen F1 fan so we decided to walk the Grand Prix circuit.   To save climbing the hill, I along with 2 others took the Number 2 bus to the Grand Casino.  This cost only €2, and was fully accessible.  The Casino, Hotel de Paris and the cars parked outside are a tourist attraction in themselves.   We then strolled down along the famous F1 Hairpin bend and through the tunnel (having stopped off for a beer along the way). 

 

As we were getting toward Match time, we decided to set off to the stadium.   The traffic build up led us to walk it.   Its not far in terms of distance but the hills will make it seem longer.   The marked route has several escalators and steps, so through my pigeon-GCSE French a local directed us to a lift next to the AS Monaco shop on Rue de la Colle. Take the lift to Level 7 walk through the tunnel and bear right through a shopping arcade.   On exit, follow the crowd heading toward your right and the Stade Louis II will be ahead of you.

 

The stadium is in the middle of a residential and commercial area so driving and parking is pretty difficult Id imagine.

 

Getting a Ticket

Our tickets were arranged through Arsenal – we were offered 10 spaces (taking up 4).  The viewing area was so tightly packed in terms of wheelchairs I fail to see where they’d have space.

 

The tickets were complimentary for both wheelchair and companion seats. We  were however situated in with the Monaco  fans in the Guichets tribune; the 1100 Arsenal fans were situated in the opposite end of the ground with no access available. 

 

Spectator Viewing areas

The wheelchair area was accessed by Gate B; you are escorted through the Corporate Entrance and directed by a steward toward a lift.  This is after having to "sign in” despite having a ticket.   The lift takes you to Level 3 where a steward takes you out to the platform.   This is at the side of the pitch with approximately 8 rows in front.  The Monaco fans unbelievably did stay sat down, and the Arsenal fans that had snuck in only stood when celebrating at the same times as us, so the view was great.  My friend sat behind on stackable plastic chairs. In the 2nd half he had to stand to see over the wheelchairs in front.  

 

The view was good – very good in fact. There is not much room to turn or get a wheelchair behind the companion seats, so once you are in – you’re in!

.

 

Amenities

There were accessible toilets signed near the lift, but I didn’t have need to use them so cannot comment on cleanliness or access.

 

Services

There was no accessible kiosk/service counter in the block we were in.  My friend had to go up 2 flights of stairs to get me a bottle of water.   If you were on your own you may struggle.

 

After the win (but exiting the competition on away goals), we were not kept in and tried to leave however we took out place in a queue of over 40 wheelchairs trying to use a lift that struggled to accommodate more than 2 wheelchairs at a time. Once back in the centre, we (along with other Arsenal fans) were escorted back to the train station via different entrance to the one we’d used in the morning. This one was completely level into the station along marbled walk ways.  Much easier to accommodate in a wheelchair.

 

The train got us back into Nice shortly after midnight.

 

Monaco in general

I found Monaco pretty good as a wheelchair user.  Yes there are cobbles dotted around, however they are flat so getting over them was easy.  There are lifts dotted around the city to get up and down hills, but they are not everywhere.   Don’t be afraid of using the Buses. They all have ramps and wheelchair spaces and are a cheap way to get around.   Most kerbs are dropped at pedestrian crossings, however unlike the UK they have a slight lip to negotiate. 

 

Accessible toilets were as always in short supply, however I did find one here http://www.starsnbars.com/en which is where many Arsenal fans gathered along the harbour for a beer.

 

Nice in general

This trip we decided to on staying in Nice, and what a great decision that was.  Really enjoyed it. The hotel was fully accessible, as were trams and buses.

 

On our last day we walked down to the sea front which is completely flat other than for a slight hill around the harbour. The old town has many restaurants and bars which are easy to access, particularly those with outside seating.   Again not many toilets to be had.

 

All in all, another superb trip.

 

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