Club / Stadium Contact for Disabled Supporters
+38 (057) 763-23-09, +38 (067) 579 63 73
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
Kharkiv has a relatively small international airport with few domestic and overseas connections.
Kharkiv is connected to many major Ukrainian cities by rail, and has a metro system, buses, trolleybuses and trams.
At the stadium, there is no accessible parking but buses and taxis are allowed to stop 20m away from the stadium entrance. It is around 100m from there to the seating for disabled supporters.
Getting a Ticket
For information on how to buy a ticket, please contact the club directly.
Spectator Viewing areas
There are 104 spaces for wheelchair users in the stadium, and seats for Personal Assistants are behind these. They are located on the first rows of the Eastern and Western stands. Spaces are sheltered, elevated, and offer good sightlines.
Blind and partially sighted supporters may sit anywhere in the stadium.
There is no induction loop fitted for deaf or hard of hearing supporters, who can also sit anywhere within the stadium.
Refreshment kiosks have accessible low counters, and are wheelchair user friendly. Kiosks are close to the seating for disabled supporters, and an ordering service is also available.
In the Eastern and Western stands there are four accessible toilet blocks, each with three separate toilets. Toilets are clearly signposted with level access, and monitored by stewards. Toilets have accessible furniture fitted, such as grab rails and low sinks.
For further information about the services available at the stadium, please contact the club directly.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
For the detailed CAFE stadia report please click here.
Disabled fans watching the match
More Stadium Photos
Disabled fans watching the match
Ramp to accessible seating area
Ramp should be of a slight gradient so that wheelchair users can easily use it
Accessible toilets should be clearly signposted
Toilets should have furniture in contrasting colours to increase visibility. Toilet should have a low mirror, and be available in a variety of layouts to allow for left and right-handed transfer from wheelchair to toilet.
Accessible seating area
Audio descriptive commentary
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
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