Liverpool Football Club
Club / Stadium Contact for Disabled Supporters
Michelle Kirk, Equality and Inclusion Adviser
0151 432 5678
Disabled Supporters Group
Liverpool Disabled Supporters Association
0151 432 5676
Access Information for Disabled Supporters
Getting there and Parking
The nearest international airport is Liverpool John Lennon Airport and is approximately 10 miles from the ground, and taxis should be easily obtainable.
Lime Street Railway Station is two miles from Anfield. You can take a taxi from Lime Street or buses go from nearby Queen Square Bus Station. On match days you can use the Merseyrail network to link with the Soccerbus service from Sandhills Station.
For more information about getting to Anfield please visit the club website.
There are 50 accessible bays in Stanley Park car park for disabled supporters, 20 of these are for those in receipt of a seasonal car park pass, 30 are distributed on a match by match basis. A further 4 accessible bays are located in the Anfield road car park, close to the stadium disabled entrance. Access is generally level, main stand has a short ramp.
Getting a Ticket
Information on purchasing a ticket please visit the Liverpool FC website.
Tickets for disabled supporters can be purchased by contacting 0843 170 5555, option 1 then option 0 or by email on firstname.lastname@example.org, please note that during busy times a response can take up to five days to respond.
Spectator Viewing areas
There are 92 spaces for home-supporting wheelchair users. There is an additional 8 spaces for away-supporting wheelchair users in the home-section. Spaces can be found in the Paddock Enclosure, in front of Main Stand which has 32 pitch level positions and a raised wheelchair user platform with a capacity of 8 spaces for wheelchair users and personal assistants. The Kop Stand has 31 positions and the Anfield Road stand has 29 positions.
Apart from the 8 places in the Paddock all places are pitch level offering partial cover. PA’s sit behind.
Liverpool have an unlimited amount of tickets for Ambulant disabled supporters and offer up to 2 complementary PA tickets depending on the level of assistance required. Whilst Ambulant disabled supporters can sit anywhere within the stadium Liverpool also have a dedicated area for Ambulant supporters in the paddock as this is the most accessible area of the stadium with wider walkways and seats with extra legroom.
There are accessible refreshment kiosks that have lowered counters. There is also an ordering service available through the stewards.
There are 8 accessible toilets for home supporters and 1 for away supporters are available, all accessible toilets have recently been refurbished with full length mirrors, privacy curtains, re location of hand drying equipment next to wash basins, high contrast colour co-ordinations between handrails and walls and non slip floors, all with dedicated stewards on hand.
An induction loop is fitted in the ticket office and the stadium.
There are 40 headsets available for an audio service in the stadium, any disabled supporter can request to use this equipment and the system has 2 options of 2 different radio commentary services.
Provision for assistance dogs is available on request.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
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