Liverpool FC


Stadium Information


Liverpool FC




Liverpool Football Club

Anfield Road


L4 0TH

Club / Stadium Contact for Disabled Supporters


Michelle Kirk, Equality and Inclusion Adviser

Telephone number

0151 432 5678

Website address

Disabled Supporters Group

Contact Name

Liverpool Disabled Supporters Association

Telephone number

0151 432 5676

Email address

Access Information for Disabled Supporters

Getting there and Parking


The nearest international airport is Liverpool John Lennon Airport and is approximately 10 miles from the ground, and taxis should be easily obtainable.


Lime Street Railway Station is two miles from Anfield. You can take a taxi from Lime Street or buses go from nearby Queen Square Bus Station. On match days you can use the Merseyrail network to link with the Soccerbus service from Sandhills Station.


For more information about getting to Anfield please visit the club website.


There are 50 accessible bays in Stanley Park car park for disabled supporters, 20 of these are for those in receipt of a seasonal car park pass, 30 are distributed on a match by match basis. A further 4 accessible bays are located in the Anfield road car park, close to the stadium disabled entrance. Access is generally level, main stand has a short ramp.



Getting a Ticket


Information on purchasing a ticket please visit the Liverpool FC website.


Tickets for disabled supporters can be purchased by contacting 0843 170 5555, option 1 then option 0 or  by email on, please note that during busy times a response can take up to five days to respond.

Spectator Viewing areas


Wheelchair usersThere are 92 spaces for home-supporting wheelchair users. There is an additional 8 spaces for away-supporting wheelchair users in the home-section. Spaces can be found in the Paddock Enclosure, in front of Main Stand which has 32 pitch level positions and a raised wheelchair user platform with a capacity of 8 spaces for wheelchair users and personal assistants. The Kop Stand has 31 positions and the Anfield Road stand has 29 positions.


Apart from the 8 places in the Paddock all places are pitch level offering partial cover. PA’s sit behind.


Liverpool have an unlimited amount of tickets for Ambulant disabled supporters and offer up to 2  complementary PA tickets depending on the level of assistance required. Whilst Ambulant disabled supporters can sit anywhere within the stadium Liverpool also have a dedicated area for Ambulant supporters in the paddock as this is the most accessible area of the stadium with wider walkways and seats with extra legroom.





There are accessible refreshment kiosks that have lowered counters. There is also an ordering service available through the stewards.


There are 8 accessible toilets for home supporters and 1 for away supporters are available, all accessible toilets have recently been refurbished with full length mirrors, privacy curtains, re location of hand drying equipment next to wash basins, high contrast colour co-ordinations between handrails and walls and non slip floors, all with dedicated stewards on hand.


 An induction loop is fitted in the ticket office and the stadium.



There are 40 headsets available for an audio service in the stadium, any disabled supporter can request to use this equipment and the system has 2 options of 2 different radio commentary services.


Provision for assistance dogs is available on request.

Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

Accessible entrance

Accessible entrance

More Stadium Photos

Accessible entrance and signage
Accessible seating area

Accessible seating area

Accessible toilets

Accessible toilets

Sightlines from accessible area

Sightlines from accessible area

Accessible seating area

Accessible seating area



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google



Amy Wilson

Match: vs Everton

Published: 6/4/2015


I really dislike visiting this ground for various reasons, the main reason being that I am in the home end. Not being with your own supporters is bad enough at the best of times but when it is a derby game it is even worse. I am always very conscious of celebrating any goals we score there and try not to celebrate if I can. I know that after Everton's injury time equaliser this season, some comments were made to some of the Everton disabled supporters and stewards told some of the carers to stop celebrating and sit down. This is unfair on away supporters who have no choice but to sit in the home end because the club don't provide facilities in the away end.
The view from the pitchside wheelchair bays isn't that bad but it can be blocked if you are in one of the bays were a steward is sitting directly in front of you. Stewards often walk past during the game too and extra stewards are pitchside towards the end of the game which causes the sightlines to be blocked. The space is very tight in the bays and the front apron is very tight, it is really hard for wheelchairs to get past other wheelchairs to go to the concourse or the disabled toilets especially if it is an electric wheelchair. Carers are meant to sit on the row behnd the wheelchairs (despite there being seats next to the wheelchairs) my carer always manages to squeeze into the seat directly behind my wheelchair so he can help protect me if the ball comes at me, he wouldn't be able to do this if he sat where he is meant to sit. Some carers who do sit in their designated seat have to get up and down during the game to help assist the wheelchair user to pass them food/drink or just to speak to them to check they are ok etc. Carers should always be sat next to the wheelchair user in my opinion so that they can assist the person they've attended the game with quickly and easily.

I have never been able to get myself a drink before the game or at half time as there is just no way I can get through the crowded concourses. Even if could get through safely, I don't think I would still be able to get served as I don't think there is a low level counter. 

The two disabled toilets in the Anfield Road end are for both home and away supporters to use so there is always a queue. One of these toilets is really quite small, my wheelchair just about fits in to it, but most electric wheelchair do not. So in effect there is only really one fully accessible toilet for both sets of disabled supporter to use comfortably.

I have been going to Anfield since December 2002 and in that time nothing has improved for the away disabled supporter at this ground.

Would you like to contact CAFE about this comment? - click here - to send an e-mail

Heart of Midlothian Disabled Supporters Club

Match: Europa League

Published: 3/6/2013


On 31st August 2012 Heart of Midlothian visited Liverpool in the Europa League.

Six wheelchair users and their PA's made the journey to see the match along with wheelchair users who support Motherwell and Dundee who had always wanted to see Anfield.

The overall opinion of those who attended that night was mainly negative. Stewards were very helpful an the atmosphere was terrific. However the view was pitch side behind the goal and open to the weather.Thankfully it was not raining that night. There was no available accessible parking and away fans had to share an area with home fans. Surely a club as big as Liverpool could have an inclusive away area? At half time an official of the HDSC asking for access to the wheelchair area to view all the Scottish wheelchair user fans together for the SDSA web site however was refused despite repeated requests from the fans.


14/02/2013 20:59:56

Would you like to contact CAFE about this comment? - click here - to send an e-mail

Add new comment

Which match did you attend?
Note: your e-mail address or phone number will NOT appear publicly on this or any other page on this site. It is merely required by CAFE should we need to contact you about the comment in the future.
You can upload a photo of your view in the stadium to help inform other users.
Files must be less than 8 MB.
Allowed file types: png gif jpg jpeg.
Files must be less than 4 MB.
Allowed file types: pdf doc docx.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.