Stadium Information




Stade Bollaert-Delelis




Club / Stadium Contact for Disabled Supporters


Telephone number

Email address

Website address

Disabled Supporters Group

Contact Name

Handifan Club RC Lens

Telephone number

Website address

Access Information for Disabled Supporters

Getting there and Parking


The nearest international airport to Lens is Lille-Lesquin airport, approximately 30km from the stadium.




For more information on airport assistance, visit: www.lille.aeroport.fr/prepare-for-your-journey/special-assistance/


Travel assistance for disabled passengers must be booked at least 48 hours before departure, via the relevant airline or travel agent.


A shuttle bus connects the airport to Lille-Flandres railway station in 20 minutes (fare: €8).

Accessible parking spaces are available at the airport, and call points are installed in the terminal lobby, near the baggage drop-off zone and in the departure hall in case you would like assistance.


For more information, visit: www.lille.aeroport.fr/getting-to-the-airport/parking/ and www.lille.aeroport.fr/getting-to-the-airport/road-map/


The airport also has wide automatic doors and accessible toilets and lifts.


Lens railway station is approximately a ten-minute walk from the stadium.


TGV and intercity trains on the French national network have two wheelchair spaces. For more information, visit: www.sncf.com/en/services/handicap/information-booking


To check whether your departure and arrival stations are accessible, or for any other information, contact Accès Plus:

Accès Plus, open 7 days a week (07.00 to 22.00)

Tel. +33 (0)890 640 650 

Email: accesplus@sncf.fr

Website: www.voyages-sncf.com/services/acces-plus (French only)


To book a wheelchair space, please visit www.sncf.com/en/services/handicap/information-booking


If you require assistance during your journey, you must book this with Accès Plus at least 48 hours before departure (see contact details above). You should arrive at the station at least 45 minutes before departure and go to the Accès Plus office. The staff there will contact their colleagues at your destination station to ensure they are prepared for your arrival.


If you are travelling with other operators, CAFE advises you to book assistance as early as possible.


The stadium is approximately a 15 minute walk from the railway station and the city centre. There are accessible buses that reportedly stop closer to the stadium.


5% of parking is allocated to disabled fans. These accessible parking spaces are located close to the stadium entrance on the East side of the stadium (current entrance for disabled fans). 

Getting a Ticket


For information about buying a ticket, please contact the club directly or visit their website. (French version only).


This is a host stadium for UEFA EURO 2016. Please see UEFA.com ticketing portal for tournament ticket information.

Spectator Viewing areas


There are 184 wheelchair user spaces in elevated areas of the stadium and given the topography, access is all at ground level. 


East (Delacourt) stand:76 of the 184 elevated wheelchair user spaces are in the East stand with adequate sightlines provided that fans in front remain seated. There is no adjacent companion seating. 


South (Lepagnot) stand: There are a further 34 pitchside wheelchair user spaces with adjacent companion seating located at either end of the stand. These spaces are not covered to protect wheelchair users from inclement weather, or from stray footballs. 


West (Trannin) stand: In the home fans section of the West stand there are 56 of 184 wheelchair user spaces. 


North (Marek) stand: There are 52 wheelchair user spaces, with no adjacent companion seating. These spaces have the best sightlines in the stadium. There is a sheer drop between wheelchair user spaces and the surrounding seating. This might be a concern for fans with vertigo.

There are currently no wheelchair user spaces in the away fans section (domestic matches).




There are two accessible concessions in the East (Delacourt) stand. Other concessions have stepped access.The counters are at an adequate height for wheelchair users and persons of short stature


There are no unisex accessible toilets, but there are accessible toilets within male and female toilet blocks in each stand with elevated wheelchair user spaces. Supporters with pitchside seating may need to enter another stand to use accessible toilets. Turning circles are adequate and right and left hand transfers are provided in alternate toilet blocks. Toilet blocks are much closer to wheelchair user spaces in the Marek (North) stand, located approximately 5 - 10m away. 



Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 14 different languages here.


For the detailed CAFE stadia report, please click here.

Lens stadium

Lens stadium

Lens stadium

More Stadium Photos

Wayfinding to accessible concession

Wayfinding to accessible concession

Wayfinding to accessible concession

Wheelchair user spaces East (Delacourt) stand

Wheelchair user spaces East (Delacourt) stand

Wheelchair user spaces East (Delacourt) stand

Pitchside wheelchair user spaces

Pitchside wheelchair user spaces

Pitchside wheelchair user spaces

Wheelchair user spaces with best sight-lines, Marek (North) stand

Wheelchair user spaces with best sight-lines, Marek (North) stand

Wheelchair user spaces with best sight-lines, Marek (North) stand

Accessible toilet

Accessible toilet

Accessible toilet






Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google


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