King Power Stadium
Club / Stadium Contact for Disabled Supporters
+44 (0)344 815 5000 (option 4)
Disabled Supporters Group
+44 (0)1858 467456
Access Information for Disabled Supporters
Getting there and Parking
The nearest train station to the King Power Stadium is Leicester Station. The stadium is approximately 2km from here. Leicester Station is fully accessible for disabled passengers. For further information on the facilities available at this station, please see here. To reserve assistance with boarding/alighting trains contact East Midlands Trains Contact Centre on +44 (0) 8000 11 33 23, lines are open 24 hours a day, 7 days a week except for Christmas Day and Boxing Day or complete the online booking form Reservations need to be made at least 24 hours ahead of the journey.
A taxi from Leicester Station to the King Power stadium costs between £6-8 and will take around 10-15 minutes on matchdays.
A number of bus services including the 84, 86, 88 and 88A run from Leicester City Centre to King Power Stadium, stopping on Aylestone Road, which is a five-minute walk from King Power Stadium. Nearly all buses on these routes are suitable for wheelchair users with low-level floor vehicles and include a space for a wheelchair.
The nearest airport to the King Power Stadium is East Midlands International, which is located approximately 27km from the stadium. From the airport, supporters can take the Leicester Skylink bus service to Leicester City Centre where they can take any of the buses listed above to the stadium. The journey from East Midlands International to Leicester City Centre takes approximately 60 minutes.
Leicester Black Cabs provide wheelchair accessible vehicles. These vehicles need to be pre-booked ahead of journeys by telephoning +44 (0) 116 44 222 44.
The King Power Stadium offers four car parks, two of which are on site and a further two which are off site but within close proximity to the stadium. There are 190 bays in total across all four sites which are allocated for Blue Badge holders, these bays need to be booked in advance of matches by calling +44 (0) 344 815 5000 (Option 4) or emailing email@example.com
The distance between the designated parking bays and accessible entrances vary but are usually between 30 and 200 metres.
Getting a Ticket
For information on purchasing tickets, please contact the club’s Supporter Liaison and Disability Access Officer, Jim Donnelly on +44 (0) 344 815 5000 (Option 4) or by emailing firstname.lastname@example.org
Spectator Viewing areas
There are a number of pitchside wheelchair user spaces at the King Power Stadium with companion seating located immediately behind the wheelchair user spaces. These spaces are located in the East Stand, blocks H, J1, J2, J3 and L1 and in the West Stand, blocks A2, B1, B2, B3, C1 and C2.
There are some wheelchair user spaces available at the stadium, which allows a companion to sit adjacent to the wheelchair user, if this is a requirement, please request this when purchasing tickets.
Within King Power Stadium, there are also a number of upper and lower platform wheelchair spaces, with companion seating behind the wheelchair user space. The upper platforms are located in the North Stand block P2, South Stand block SK4 and East stand blocks H and J3. The lower platforms are located in the North Stand block P2, South Stand block SK4 and East stand block L1.
Away disabled supporters are located on a lower platform in block M1 in the away section North stand.
The Stadium also provides designated seating for ambulant supporters in the North Stand block P2, South Stand block SK4 and East stand block H.
The club provides complimentary companion tickets where the necessary criteria has been met.
Catering is available in every stand throughout King Power Stadium, with level access provided to all food counters, which are between 77cm – 109cm in height. Stewards are able to provide assistance to disabled supporters with ordering food and drink
The club’s website states there are 13 accessible toilets throughout the stadium – three in the North stand, three in the East stand, three in the South stand, two in the West stand and two in the visitors section. All accessible toilets are fitted with RADAR locks and emergency assistance alarms. For supporters who do not have their own RADAR key, keys are available from nearby stewards.
The club shop is fully accessible with the main sales counter having a lowered section. The ticket counters in the club shop also have a lowered section. All points of sale have a hearing assistance loop
An audio descriptive service is available for blind and partially sighted supporters. A specially trained team provides blow-by-blow accounts of matches that differs from traditional radio broadcasts, to bring supporters closer to the action. Complimentary headsets are given to supporters to allow them to listen to this commentary service. The headsets need to be ordered ahead of matches. For further information on this service and to request a headset, email email@example.com
Leicester City have a dedicated team of Accessible Support Stewards to assist disabled supporters.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
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If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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