Club / Stadium Contact for Disabled Supporters
+44 (0)1563 537522
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
The closest international airport is Glasgow. Stagecoach Group is the main transport provider in the town; it operates bus services to most major towns in the west of Scotland. Kilmarnock also has its own railway station which operates services from the town to all major locations in Scotland and as far as Carlisle and Newcastle in England.
There are 19 accessible parking spaces at the stadium, close to the entrance. Parking permits need to be obtained from the DSA. These parking spaces are stewarded on match days.
Getting a Ticket
Tickets can be obtained from the KFCDSA, contact email@example.com
Spectator Viewing areas
There are 21 spaces available for home-supporting wheelchair users located in the Moffat & Frank Beattie Stands. Seats are at pitch side and views can be obstructed. Personal Assistants can be seated adjacent.
There are an additional 7 seats for away-supporting wheelchair users located in the Chadwick Stand. These are also at pitch side and views can be obstructed. Personal Assistants can sit adjacent.
There are 10 spaces for blind and partially sighted supporters located in the Frank Beattie Stand. Seats are sheltered and sightlines are good. Guide dogs are permitted in the stadium.
There are 128 seats for ambulant disabled supporters located in the Frank Beattie Stand. Sightlines are good, there are no obstructed views and Personal Assistants can be seated adjacent.
There are accessible refreshment kiosks available with lowered counters.
There are 5 toilets in the home section, 2 in the Moffat Stand and 1 Frank Beattie Stand. There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user and Personal Assistant.
There are an additional 2 toilets in the home section behind the Chadwick Stand. A key is required to get into the toilets, they are stewarded.
There is an audio descriptive commentary service available in the stadium, and there are 5 headsets to loan. These can be obtained from the KFCDSA.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
For the detailed CAFE stadia report please click here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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