Białystok City Stadium
ul. Słoneczna 1
Club / Stadium Contact for Disabled Supporters
+48 85 665 21 00
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
The nearest international airport to Białystok is Warsaw Chopin, which is over 200km away.
Białystok is linked to Warsaw by train, and there is a bus network across the city but tickets must be bought in advance.
Accessible parking is available at the stadium for all disabled supporters, and is situated around 30m away from the entrance. Parking places are stewarded and permits are not required. Accessible drop-off points are present, and the journey from these to the accessible seating inside the stadium is around 100m.
Getting a Ticket
Please contact the club directly for further information at firstname.lastname@example.org.
Spectator Viewing areas
There are 6 spaces for wheelchair users in the disabled supporters section. Spaces are elevated but not covered, and there are no obstructions. Personal Assistants receive complimentary tickets, and sit adjacent to or behind the wheelchair user.
Blind and partially sighted supporters can sit in the disabled supporters section, which has a total capacity of 58. Personal Assistants receive complimentary tickets, and sit adjacent to or behind the disabled supporter. Guide dogs are not allowed into the stadium.
The stadium does not have an induction loop, and deaf and hard of hearing supporters can sit in the disabled supporters section. Some stewards are trained in sign language, and Personal Assistants receive complimentary tickets adjacent to or behind the disabled supporter.
There are some dedicated amenity seats with extra leg room for ambulant disabled supporters, and these can be found in the general seating areas. Seats are not covered. Personal Assistants receive complimentary tickets adjacent to or behind the disabled supporter.
The disabled supporters section has a dedicated steward who will take fans' orders and collect them from the refreshment bars.
There is one accessible toilet in the stadium - this can be found very close to the disabled supporters sections. The toilet is stewarded to avoid abuse, and free of obstacles. There are grab rails and a low sink, and furniture is easily distinguishable from the walls and floors.
The club used to run an audio descriptive commentary service, however this is currently not in use.
For further information, please contact the club directly.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
For the detailed CAFE stadia report please click here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
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