Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
Hoffenheim play their home matches in nearby Sinsheim, and the nearest airport is in Stuttgart around 100km away.
The stadium is around 20 minutes walk away from Sinsheim Museum/Arena rail station, and shuttles are in operation on matchdays.
At the stadium, 40 accessible parking spaces are available free of charge to green-card holders. These are located in P4.
Getting a Ticket
Tickets should be requested by email to email@example.com no later than three days prior to the match.
Spectator Viewing areas
There are a total of 40 spaces for wheelchair users, with complimentary tickets for companions provided. Companions seats are alongside the wheelchair user's space. Spaces are covered and give good sightlines of the pitch.
There are 8 dedicated seats for partially sighted and blind fans, located in block U of the stadium. Audio-descriptive commentary of the match is provided by headsets that are given out before kick off. These are then collected at full time. Complimentary companion seats are adjacent to the disabled fan's seat.
A total of 4 accessible toilets are available inside the stadium. Two of these are located in blocks K and L and accessed using a Euro Key. Another is located by blocks U & V and access is provided by stewards. The fourth accessible toilet is in the South Curve.
Audio-descriptive commentary is provided via headsets. They are handed out prior to the match and collected again at full time.
Volunteers are on hand to welcome disabled fans to the stadium and offer their help. Diasbled fans can rent electric blankets in the winter months and will be offered complimentary tea. A free copy of the matchday programme is also provided.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
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Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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