Hertha BSC Berlin


Stadium Information


Hertha BSC Berlin






Club / Stadium Contact for Disabled Supporters


Andreas Blaszyk

Telephone number

+49 (0)1749699348

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking


There are two international airports in Berlin- Berlin Tegel Airport and Berlin Schönefeld Airport. Long-distance rail lines connect Berlin with all of the major cities of Germany and with many cities in neighbouring European countries. There is also an airport express rail service.


60 accessible parking spaces are available 100m from the stadium entrance in PO5. A blue parking permit is required to use these spaces, and the route to the stadium entrance is clearly signposted.

Getting a Ticket


Disabled fans must request tickets in writing, at least one week prior to the match. Proof of disability is required. Tickets can then be collected on matchday from the ticket office, but fans will need to bring their original proof of disability with them.


For information on ticketing, please contact tickets@herthabsc.de or call 01805-189200.

Spectator Viewing areas


Wheelchair userThere are a total of 148 spaces for wheelchair users inside the stadium. 34 of these, located in blocks J and K, are allocated to away fans but can be requested by Hertha fans if they are not sold. An additional 94 spaces are located in the East stand (blocks Q and T), and 20 in blocks G & H. Spaces are covered and sightlines are good. Companions are allocated complimentary seats adjacent to the wheelchair user.



Blind and partially sightedThere are 50 spaces for blind and partially sighted supporters. Seats are sheltered and there is an audio described commentary service available. The club provides 50 headsets to loan. Guide dogs are not permitted in the stadium, however a complimentary companion ticket is provided adjacent to the disabled fan.



There are accessible refreshment kiosks and they have lowered counters.


There are 4 accessible toilets in the stadium, located on the West side of blocks G & K and the East side of blocks Q & T.



There is an audio descriptive commentary service and there are 50 headsets available to borrow. They are given out before the game and collected at full time.

Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 14 different languages here.


For the detailed CAFE stadia report please click here.



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at info@cafefootball.eu or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google



Uli Hofmann

Match: FC Bayern Munich - VfB Stuttgart, June 1st, 2013

Published: 26/6/2013


Dear Andreas,
Our last trip to Berlin on June 1st 2013 was a major success, because the FC Bayern Munich won another German Cup Final. This time it was something special. It was the third of the three most important trophies from the point of view of a Bayern fan, which are the UCL-Cup, the German Championship and last but not least the German Cup. It was a thrilling moment, when the match was over and that old dream was just there, just to get realized.
After the goals of Schweinsteiger in Frankfurt and that of Robben in London Wembley it could not be better like this.
Concerning the Berlin site I must say, that the accessibility of the Berlin Olympic Stadium is not as good as it is in London Wembley, because it was built in 1936. Since that, it was adapted several times. The view on the pitch is quite acceptable, but it would be far better to stretch the floor another step further on in order to have a good view, even when people stand up in front of the wheelchairs. May be they do it next time, when major constructions will become necessary. They also have only a few accessible toilets, so people have to wait sometimes for next use.
We will be be back next time and check it out again.
So long

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