Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
Stockholm is served by four international airports, the largest of which is Stockholm Arlanda Airport. Additional flight connections are available at Stockholm Västerås Airport, Stockholm Skavsta Airport and Stockholm Bromma Airport, though some of these are some distance away from the city itself.
Stockholm has an expansive public transport service, with two commuter train stations and six Metro stations in the Solna Municipality where the Friends Arena is situated. There is also a large bus network and a planned tram line due to open soon.
At the stadium, there is a residential garage located at the West side of the Arena. Supporters with a valid match ticket and disabled persons' parking permit can park their car there. For disabled supporters using drop-off points, they can do so at the Quality Hotel Friends' turning place, outside the Eastern corner of the stadium and outside entrance HX. There is a lift at the South stairs, and entrance is through gate HX.
Getting a Ticket
For information on buying a ticket, please contact the club directly.
Spectator Viewing areas
The stadium has 50 spaces for wheelchair users, and these can be found on the first grandstand at both the long and short sides of the stadium. Seats for personal assistants are also provided. The stadium has incorporated flexible seating, meaning that more wheelchair spaces can be sold upon request.
The two rows in front of the spaces for wheelchair users are reserved for disabled supporters who do not use wheelchairs. Disabled supporters can book tickets of free choice at the stadium, and adjacent personal assistant tickets are provided.
There are no lifts available at the grandstands, and so disabled supporters are advised to purchase tickets at the top of the first grandstand to avoid stairs.
16 accessible toilets can be found at level 3 of the first grandstand. Additionally, 3 accessible toilets are situated on level 4 of the second grandstand and a further 6 on level 5 of the Loge floor.
Hearing loops are in operation in the stadium.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
For the detailed CAFE stadia report please click here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
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Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
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