10 000 Zagreb,
Club / Stadium Contact for Disabled Supporters
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
Zagreb is the capital city of Croatia, and Zagreb Airport has a number of flight connections across Europe. The airport is situated in the suburb of Pleso, which is just a short distance away from Zagreb.
As the capital, Zagreb has rail links to a number of other Croatian cities, as well as some in neighbouring countries such as Slovenia and Serbia. The city has an inner-city rail system, as well as trams, buses and the funicular.
At the stadium, parking spaces must be reserved in advance. No accessible parking spaces are present. Parking spaces are 70m away from the stadium entrance, and are not signposted. The areas are stewarded, and stewards will have details of all vehicles that have pre-booked parking spaces.
The stadium has no dedicated and signposted gate for disabled supporters. They keep one entrance for disabled fans, which is close to the spaces for wheelchair users.
Getting a Ticket
Spectator Viewing areas
There are 15 spaces for home-supporting wheelchair users in the West Stand of the stadium, and an additional 50 wheelchair users can be accommodated on the North Stand platform. Spaces are elevated, and sightlines are generally good but dugouts may obstruct some of the seats in the West Stand. Wooden benches are placed behind the space for a wheelchair user for Personal Assistants.
Blind and partially sighted supporters may sit anywhere in the stadium. Guide dogs are not allowed in the stadium. Audio descriptive commentary is not available.
There are no easy access seats or dedicated amenity seats in the stadium.
Refreshment kiosks at the stadium have a relatively low counter, and low tables can be found nearby. Kiosks are around 50m away from accessible seating areas, and it is possible to make an order for the kiosk via the stewards.
There are 3 permanent and 6 mobile accessible toilets at the stadium. These can be found close to the spaces for wheelchair users in the North and West Stands. Toilets have low sinks, grab rails and no mirror. Furniture is not easily distinguishable from the walls and floor. The permanent accessible toilets are not signposted as toilets.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
For the detailed CAFE stadia report please click here.
FANS COMMENTS - HAVE YOUR SAY!
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