Chelsea Football Club
Club / Stadium Contact for Disabled Supporters
Ms Diane Piggott
+44 (0)207 7915 1950
Disabled Supporters Group
Mr M Law
Access Information for Disabled Supporters
Getting there and Parking
The closest international airport is London Heathrow, however it is also reachable by Stansted Airport, Luton Airport and Gatwick Airport. The nearest over ground train stations are West Brompton, a ten minute walk away, and Imperial Wharf, a fifteen minute walk.
There is very limited parking at Stamford Bridge for disabled supporters and non-disabled supporters. Parking can be requested once you have a ticket please contact 020 7915 1950 . Blue badge holder can contact Fulham and Hammersmith Council and they would be able to advise which residential street parking fans would be able to use. Please note on matchdays there are road closures in place pre and post-match. A drop of point is located at Stamford Gate (main entrance). Please note on match days Fulham Road is subject to road closures to all fans from up to 2 hours before the game, and up to 2 hours after final whistle.
National Rail have published links to the nearest stations to sporting venues including Chelsea see here for more information.
Getting a Ticket
For information on purchasing a ticket please visit the Chelsea Website.
Spectator Viewing areas
There are 103 spaces for home-supporting wheelchair users located on the West, North and East stands. 100 spaces for non-ambulant /ambulant supporters are at pitch level in the West Stand (split between 50 free places on a rota system and 50 paid for on a match by match basis) plus their PA's. Pitchside positions give partial cover. There are 3 elevated positions at the North end of the East Stand with helpers alongside.
The number of away spaces for non-ambulant supporters is 5 located on an elevated platform behind the away fans with their PA seating in the row in front of the platform. Away disabled supporters are located in the Shed End Lower. An additional 5 non-ambulant spaces are available if request by the club but these are located directly behind the away fans not on a raised platform, their PA sit next to them.
Home ambulant disabled supporters can sit on the front row pitchside along the length of the West Stand and East Stand Family section. PA's sit alongside.
There are spaces for blind or partially sighted fans, situated in the east end of the lower tier of The Shed. There is an audio descriptive commentary service available.
There are accessible refreshment kiosks available in the main concourse with lowered counters. There is also an ordering service available by the stewards.
All disabled toilets are fitted with radar keys on the recommendation of Chelsea FC disabled fans. Chelsea FC recommends that all fans to use their own keys as the stewards may not be present at all times.
There is an induction loop in the West Stand. There is also an audio descriptive commentary service is available.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
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If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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