Borussia Dortmund


Stadium Information


Borussia Dortmund


Signal Iduna Park (Westfalenstadion)


Signal Iduna Park

Strobelallee 50

44139 Dortmund


Club / Stadium Contact for Disabled Supporters


Uwe Pless

Telephone number

+49 (0)231-590966

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking


The closest international airport is Dortmund Airport situated 10km away. Dortmund has an efficient public transport system, including trains, buses and trams.


Accessible parking spaces are available around 300 metres away from the stadium. Surfaces are level and good. Accessible spaces are clearly signposted and of sufficient size. Permits are required - these can be obtained from the club. The club also provides stewarding of the parking spaces on matchdays and event days.

Getting a Ticket


For information on purchasing a ticket contact:

Heidi Rottke
Tel: 01805-309000;

Or visit the Borussia Dortmund website.

Spectator Viewing areas


Wheelchair userThere are 72 spaces for wheelchair users (62 home, 10 away) situated in the front edge of West stand and East stand. Sightlines are good, seats are partially sheltered, and there are no obstructed views. The club provides a complimentary ticket for Personal Assistants, and they can be seated behind the wheelchair user.



Blind partially sightedThere are 20 spaces for blind and partially sighted supporters situated in section 5 of the East Stand. Sightlines are good, seats are sheltered, and there are no obstructed views. The club provides a complimentary ticket for Personal Assistants, they can be seated adjacent. The club provides an audio descriptive commentary service, the club provides 20 headsets to loan from the club.



There are accessible refreshment kiosks, although they do not have low counters. There is an ordering service at the beginning of each half of the match.


There are 2 accessible toilets. There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user and Personal Assistant. Toilets are also stewarded on match days.



There is an audio descriptive commentary service, the club provides 20 headsets for people to use on a first come first serve basis.

Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.


For the detailed CAFE stadia report please click here.



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Translations provided automatically by Google



Anthony Joy

Match: Borussia Dortmund v Arsenal, Champions League, 16/09/14, Signal Iduna Park

Published: 18/9/2014


The Champions League draw threw Arsenal together with familiar foe/friends in the shape of BVB. This was the third time in 4 years we got to travel to the Ruhr region of Germany, and was one I was very much looking forward to. Travelling as a wheelchair user to watch a game in Germany is excellent.  Great facilities and access are common across the board.


Getting there and Parking

Assuming you are already in Dortmund city centre, I strongly suggest taking the subway to the Stadium.   Nearly all stations are accessible via lift, and the trains pull up virtually level to the platform.  The best thing is that on match day, your match ticket covers travel throughout the Ruhr region – in short, its free

If you spend your afternoon enjoying one of the many bars and restaurants in the Alter Markt, I suggest heading to Stadtgarten and taking either

  • the U45 to Westfalen-stadion (directly outside the stadium but there is a reasonably steep incline to reach the main road, or

  • if you fancy a stroll before the game and taking in a drink on the way to the stadium, take the U42 to either DO:Mollerbrucke or Kreuztr. There are several bars along Lindemannstrausse. Please note, this way will involve going over a footbridge which is very steep, so some may need some help here.

Arriving at the stadium you notice car parking further along the road, but Ive never had need to make use of them.  Take your time after the game. Ive always headed back for the U42 route as its much quieter than the stadium station.

Getting a Ticket

Our tickets were arranged via Arsenal.  We were not sat with the other Arsenal supporters and were instead in designated wheelchair enclosures either side of the Sudtribune (commonly known as the Yellow Wall). This stand really is a sight to behold, and the noise is and should be the envy of world football.


Spectator Viewing areas

Wheelchair users access at the North End via large gates and then have to walk to the other end of the stadium.  There are several BVB volunteers who will assist and walk with you.


The wheelchair enclosures are positioned along the side of the pitch on both the east & west stands.   Your view is excellent.  The enclosure is raised up so even when TV cameras and crew are in front of you, you can still see.   There are numbered bays, with a little drinks holder in front of you.  


Your companion sits behind, and WILL be asked to sit down. Please note that the seats are a good 5ft behind you which makes conversation difficult, particularly when the BVB fans get going. The area is under the roof, giving some shelter but if the wind gets up rain can be blown in at you. To access the wheelchair area, you have to wheel down a very steep ramp along which some BVB fans congregate down.  The volunteers will assist but getting up and down can be tricky.



There are 4 accessible toilets behind the enclosure with the entrance staffed by a steward.  They are very big, and grab handles on the right hand side of the Toilet, and by the hand basin.



The food outlet is around the corner and the counter height is ok.  BVB operate a cashless system. When you enter you have to purchase a fast-pay card for 2EUROS and then charge it up to whatever value you wish. At the end of the game you can redeem whatever value is on the card.


During the first half, volunteers will offer you free water if you wish, and shortly into the second half they will also provide a “to-seat” service, taking your order, swiping your fast-pay card and bringing the food/drink to you. 


Stadium in general

If you have time to visit the ground on a non-match day, the BVB museum is accessible via a lift.  


Also, as you arrive at the ground you’ll notice stone arches which lead to the old BVB stadium (until the mid 1970s). The Rote Erde is now used for reserve games, and on match days it serves as an open air bar, serving great beer and bratwurst.  BVB fans are very welcoming and you are free to wear your teams colours. The terrain in the Rote Erde is pretty rough comprised of dirt track.


Dortmund in General

Having been here 3 times in 4 years, its safe to say I very much enjoy the city and all its favours.  Like the facilities at the ground, Dortmund is a pretty easy place to get around in a wheelchair.


The main centre is the Alter Markt, surrounded by bars and cafes. There is a slight slope from one side to another but the surface is flat. Cobbles are common but the eagerness for cycling across Germany means there are narrow pavement channels everywhere (head for these).


Public accessible toilets are always a bit of an issue when travelling away, but the 2 shopping centres surrounding the Alter Market have wheelchair accessible toilets.  Remember to tip the attendant!

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