Club / Stadium Contact for Disabled Supporters
+31 (0)031 72 547 8000
Disabled Supporters Group
Access Information for Disabled Supporters
Getting there and Parking
The closest international airport is Amsterdam Airport Schiphol. There is also a railway station in Alkmaar, with connections to most major cities in Netherlands. Trains from central Amsterdam to Alkmaar take around 40-45 minutes.
From the railway station, bus 163 in the direction of Uitgeest goes to the stadium - alight at the stop Stadionweg. this journey is typically just under 15 minutes. Free shuttle buses run from the station to the stadium on matchdays.
There is accessible parking in the stadium, spaces are 100m away from the main entrance. Parking permits must be obtained from the ticketing department in advance. The car park is stewarded.
Getting a Ticket
Season tickets are available and there is a 50% discount for Personal Assistants. The club provide a certain amount of tickets for disabled supporters and are distributed on a first come, first serve basis.
For more information about buying a ticket please contact the club directly.
Spectator Viewing areas
There are 50 spaces for wheelchair users located along the side of the pitch. Sightlines are good, seats are sheltered, and there are no obstructed views except for the occasional ball boy. Personal Assistants sit behind the wheelchair user.
There are spaces available for blind and partially sighted supporters, including easy access seats and seating close to the stadium. The seats are situated to the right of the main stand. Seating is sheltered, and Personal Assistants can be seated behind. Guide dogs are not permitted in the stadium. There is an audio descriptive commentary service available.
There are accessible refreshment kiosks, although they do not have lowered counters.
There is an audio descriptive commentary service available, headsets can be borrowed. For more information about services please contact the club directly.
Useful Publications and Policies
For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.
FANS COMMENTS - HAVE YOUR SAY!
Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.
Please tell us about your match day experience - what was good, not good or could be improved.
Please upload any photos or any documents that help to explain your match day experience.
Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.
Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.
If you require assistance in using this section, please contact us by email at firstname.lastname@example.org or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.
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