Aston Villa


Stadium Information


Aston Villa


Villa Park


Villa Park
B6 6HE


Club / Stadium Contact for Disabled Supporters


Sheila Maybury

Telephone number

0121 326 1518

Email address

Website address

Disabled Supporters Group

Contact Name

Tim Craythorne

Telephone number

01527 894756

Website address

Access Information for Disabled Supporters

Getting there and Parking


The closest international airport is Birmingham International which is about a 20 minute car journey. The closest train stations are Aston station and Witton station which have link to Birmingham New Street, where there are links to most main cities. 


The main two bus routes servicing Villa Park are the no 7 and no 11. In addition, services 65, 67, 104 & 114 also operate within walking distance of Villa Park.


National Rail have published links to the nearest stations to sporting venues including Aston Villa see here for more information.


For more information about getting to the stadium please visit the club website.


There are 100 accessible parking spaces are available (8 for away supporters)  and other car parks subject to availability including Holte/ Villa Village on site, Yew Tree School and Transport Museum. Away Supporters can park in Witton Lane.  Additional parking is available further away but drop off passes can be issued with at least 7 days notice.  The area around the ground is hilly with ramps and lifts operating in the stadium.

Getting a Ticket


For information on purchasing a ticket please visit the Aston Villa Website

Spectator Viewing areas


Wheelchair userThere are 74 spaces for home-supporting wheelchair users situated an elevated position in the Trinity Road Stand. 

The sightlines are good with no obstructed views and are sheltered. There is an additional 8 spaces in the home section for away-supporting wheelchair users. Places for ambulant disabled supporters can be found in a dedicated area in the home end, or alternatively the club will accommodate individual requests on application to Sheila Maybury.


Blind and partially sightedThere are spaces for blind or partially sighted supporters, these are located in general allocation by the club. There is audio descriptive commentary and headsets are available to loan free of charge.





There are accessible refreshment kiosks with lowered counters. There is also an ordering service via the stewards.


There are 7 accessible toilets located directly behind the spaces for wheelchair users which have radar locks. Keys are available from stewards.



Audio commentary is available via 30 sets of headsets subject to availability. Headsets are provided free of charge. Contact Sheila Maybury for more details. The club also has hearing loops available for deaf or hard of hearing supporters.

Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.


For the detailed CAFE stadia report please click here.

Wheelchair user spaces

Wheelchair user spaces

More Stadium Photos

Sightlines from accessible area

Sightlines from accessible area

Sightlines from accessible area
Sightlines from wheelchair user area

Sightlines from wheelchair user area



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google



Amy Wilson

Match: vs Everton

Published: 7/4/2015


The view from the disabled area at Villa Park is one of the best views from the back of a lower tier that I have encountered. Can see all parts of the pitch clearly, far end can sometimes be obscured slightly with fans walking up and down the steps but it isn't too much of an inconvenience. Carers are seated next the wheelchairs. The concourse is very spacious as are the two disabled toilets.


The one problem with this disabled enclosure and for me it is a major problem, is that it is in the Aston Villa end! The away fans are located in the stand opposite where the disabled supporters are seated, so you are in effect, totally isolated from the rest of your own away supporters.


Last season's visit to Villa Park was one of the worst experiences I and other disabled Everton supporters have had a match. Aston Villa were awarded a penalty, which was saved, myself and the rest of the disabled supporters and our carers on the platform celebrated like the rest of the away support did, as is normal when these things happen. This did not go down well with two Aston Villa supporters in front of us, comments were made and stares were given to us. As Everton defended the resultant corner, I clapped and shouted praise for this, the next thing I knew I was being shouted at by one of these women as I shouldn’t be shouting out things and celebrating like that. My brother and a friend who is a carer for another one of the disabled supporter told this woman and her friend who had also started to have a go at us, that we hadn’t done anything wrong, just what the other Everton fans were doing. We were told that we shouldn’t be sitting here in “her” ground. I told her we had no option but to sit here, we didn’t want to be in the home end but had no choice. This held no sway with her and she kept on saying that you (meaning me) shouldn’t be acting like that,  we shouldn’t be here and we needed to get out of the ground.  My friend in frustration kicked the barrier (which she apologised to the steward for), I got the blame for doing that by this woman and told me “oh there you go again, causing trouble” I pointed out that it wasn’t me but it was obvious she didn’t believe me, she was trying to get a steward over to me to remove me from the ground. But my friend had already brought the incident to the attention of another steward who said he’d seen the incident.


Things calmed down a bit but once again once when I clapped and cheered a piece of play that Everton did in the first half, I got stared at by the friend of this woman and she loudly told the woman who had started the argument “there she goes starting again”. I felt I couldn’t act like I normally do at a match after this, I was conscious that anything I did/said would incur another verbal attack from this woman. So I hardly reacted to anything we did. I just sat there practically in silence for the remainder of the game.


When Everton took the lead in the 2nd half, I honestly did not celebrate at all. It was so hard to do, but I fought against my natural reactions and literally sat still. Other disabled fans did celebrate,  as they should do in my opinion. This didn’t go down well with the two women and they started to have a go at these fans as well. When Osman made it 2-0, again I never celebrated, apart from clapping but still not like I would do usually when we score. I got stared at again for this and comments were made. Again the other fans celebrated as they should be allowed to do. Next thing these ladies were moving along the row to argue with these fans as well as us. Again we were being told that “you should not be here” “get out of here”. I again told her we didn’t have any choice, did she think I wanted to sit in the home instead of the away end, it was her club who told us we had to go here, so she needed to speak to them, not us. But again she was just repeating the same stuff she had all game. She was also demanding that stewards come over to deal with us, eventually they did and two of the carers of the disabled fans who were arguing our cause were made to leave therefore meaning the disabled fans who were unable to manage on their own due to their disability and their age had to leave too which I thought was so unfair.  At one point I heard her saying to her friend that she bet we weren’t all disabled anyway. I didn’t react to that comment, but it is upsetting and hurtful to hear that.


Thankfully both of these women left in injury time so I could at least celebrate when the whistle went, but I have to say I really did not enjoy the game at all, even though we won. I was so conscious that I couldn't  act like I do at every game I go to. I wasn’t swearing, ranting or anything like that. I was just doing what I always do, supporting my team. I don’t understand why celebrating a penalty save and goals was so wrong? I’ve been to Villa Park lots of times over the last few years and there has been some stares given to the disabled supporters when celebrating but nothing as bad and horrible as what happend last season. As I and others pointed out to these two women many times over, it wasn’t the Everton wheelchair fans fault that we couldn’t sit with our own fans in the away end. If I could have, I would have done, even if it meant having a lesser view of the pitch, at least that way I would have been able to celebrate our goals properly. Villa Park only has wheelchair facilities in the Trinity Road stand as far as I know, ambulant supporters are in the away end, so there really is no other place for us wheelchair users to go. I’ve sat in home ends of many grounds at away games including the home end at Loftus Road, Upton Park, to an certain extent Old Trafford as I’m nearer the home fans than our fans and Anfield and have never encountered anything as horrible and upsetting as I did at Villa Park. Speaking to a Tottenham fan on Twitter, his 10 year old disabled son was also told off by Villa supporters for singing Tottenham songs at their visit to Villa last season too and they were again told that they shouldn't be sitting there and behaving like that.


Everton play Aston Villa and although I will be going, I am going to be very aware of not showing support to the players and if we score I will be reluctant to celebrate again. I know another wheelchair user and her dad are in two minds about going the game after what happened last season as they felt that uncomfortable there.

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Thomas Bowell

Match: Everton (Various)

Published: 17/2/2015


Really good view which is one of the best you can get as a disabled fan in the PL, stewards and staff very helpful as well.


But the issue is away disabled fans are sitting in the home end.  Over the past couple of seasons this has coursed issues so I think it needs looking at and a disabled section being put into the away supports section.  


I would personnally prefer this as well sacrificing the view to sit with my own fans and not feel restricted when celebrating a goal or cheering on your side.  

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Allan Mackillop and Keith Ferguson

Match: N/A

Published: 3/6/2013


Due to there being a SPL winter break Allan & Keith travelled along with some Scottish based Aston Villa fans to see the FA cup tie against Ipswich Town. Allan is a wheelchair user with Keith, who is also disabled, being his PA for the day. The club had arranged a ticket for our friend Neil in the immediate row behind and for all three of us to have access to the Holte Suite which is for the use of season ticket holders only. This was a really nice gesture as the Holte Suite was fully accessible and we were able to have lunch in comfort on a very cold day. Entrance to the Trinity Stand wheelchair area was straightforward and the stewards could not have been more helpful. Toilets and refreshment kiosks were of a high quality and easily accessible. The wheelchair area stretched the whole length of the stand and was very impressive. The view was excellent.


There was a slight obstruction when people in front stood however during the game everybody remained seated. It was an excellent day and we were very impressed with the accessible facilities.


14/02/2013 21:33:48

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