AFC Ajax


Stadium Information


AFC Ajax


Amsterdam ArenA




Club / Stadium Contact for Disabled Supporters


PR department Ajax.

Telephone number

+31 (0)20 3111462

Email address

Website address

Disabled Supporters Group

Contact Name

Telephone number

Email address

Website address

Access Information for Disabled Supporters

Getting there and Parking


The closest international airport is Amsterdam Airport Schiphol. Amsterdam has many modes of public transport, including trains, buses, trams and a metro service. Amsterdam Centraal has connections to most of the major cities in the Netherlands and has international links. There are also ferries available which are extremely popular.


From Amsterdam Centraal, metro number 54 calls at Bijlmer ArenA, a short walk from the stadium. Alternatively, trains run twice an hour to Bijlmer ArenA.


There is accessible parking at the stadium, permits need to be obtained from the club in advance and proof of disability will be required (a European disability parking card). The car park is stewarded.

Getting a Ticket


For information about buying a ticket please contact the PR department at the club.

Spectator Viewing areas


Wheelchair user

There are 145 spaces for wheelchair users situated throughout the stadium. At pitch level sightlines are obstructed throughout the match. North and South first ring levels sightlines are good, seats are sheltered, and there are no obstructed views.




There is an additional 80 spaces for other disabled supporters.




There are no accessible refreshment kiosks.


There is level access to all the toilets, with grab rails and sufficient space for a wheelchair user.



Useful Publications and Policies


For further guidance, please refer to 'Access for All' - the UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience, available in 13 different languages here.

Access to wheelchair user seats

Access to wheelchair user seats

Ramp should be of a slight gradient, so that a wheelchair user can easily use it

More Stadium Photos

Wheelchair spaces at pitchside

Wheelchair spaces at pitchside

Seats for personal assistants should be adjacent to the wheelchair user

Accessible lift

Accessible lift

Sightlines from upper tier wheelchair user area

Sightlines from upper tier wheelchair user area

Accessible seating area

Accessible seating area

Accessible seating area
Accessible seating area

Advertising hoardings should not block sightlines of the pitch

Sightlines from accessible seating area

Sightlines from accessible seating area

Accessible refreshment kiosk

Accessible refreshment kiosk



Have you visited this stadium recently? If so, please share your match day experience by posting your comments in the section below.


Please tell us about your match day experience - what was good, not good or could be improved.


Please upload any photos or any documents that help to explain your match day experience.


Your comments are important and will assist other disabled fans planning to visit this stadium and may help the stadium or club to improve its existing facilities and services. If you prefer, you can also post your fans comments anonymously.


Please note – To ensure comments posted are without malice, they are authorised by CAFE before being published on this website.


If you require assistance in using this section, please contact us by email at or send us a tweet@cafefootball or telephone +44(0)20 8621 2405 or Skype us at cafe-football and we will be pleased to help.


Translations provided automatically by Google



Aubrey Bingham

Match: Benfica vs Chelsea - 2013 UEFA Europa League Final

Published: 17/10/2014


A couple of hours before kick-off, we made our way out to the Amsterdam ArenA via the metro. There are 2 metro stations which serve the ArenA, depending on which part of the stadium you’re going to.  The route from the Metro station to the stadium was easy going, as we approached the stadium through the fanzone, there were the usual queues, we asked a security person about our best way to gain access and he directed us past the main queues into an area under the stadium which houses the car park. From the car park, we took the lift up several floors and voila!, there we were - out behind one of the goals. We were situated at the back row of the lower tier with several other wheelchair users and ambulant disabled fans.


Amsterdam ArenA had reasonable wheelchair facilities although I would’ve liked to have more options for viewing.

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